In their trademark, eloquent style, the authors explain the application of a human-centered approach to the design, testing, and evaluation of work systems by considering the interrelated set of physical, cognitive, social, organisational, and other relevant human factors.

Retaining the features that made each previous edition a bestseller, the authors have meticulously revised the information to address rapid developments in information and communications technology, offering ergonomics advice on topics such as wireless, remote, and hands-free controls, website design, mobile interaction, and virtual offices.

Their elemental, but comprehensive, treatment of the subject matter provides an authoritative and archival reference of basic theoretical and practical knowledge that will help enhance human performance and reduce the undesirable effects and unintended consequences of many human interactions with technology and the organisational environment.