ORDERING ONLINE To order online, click the "add to cart" button next to the product you are interested in purchasing. Please make sure to select the appropriate size and colour prior to clicking the add to the cart button.
Upon clicking "add to cart" you will be routed to the shopping cart page which will show you the items you have added to your cart. At this point, if there are other items you would like to purchase, you may click on "back to shopping", otherwise click on "proceed to checkout".
PHONE ORDER Call 03 9888 6677 from 9am - 4pm, Monday - Friday EST.
PAYMENT We accept the following methods of payment: Visa, MasterCard, cheque, and money order.
SECURITY All online purchases and monetary transactions from this site are secured by secure sockets layer (SSL), which is the industry standard for secure ecommerce transactions. You can shop on line with confidence knowing that Stretch Now has taken every possible measure to give complete security to you in your online transactions. SSL locks (encrypts) all information passed from you to Stretch Now as you submit your purchase details online. SSL is the standard system used by all reputable ecommerce sites. Secure web pages can also be identified by their URL: they begin with 'https://', while standard pages begin with 'http://'. A secure icon will appear on your browser. For Netscape, this is a key icon; for Microsoft Internet Explorer, a lock icon.
SHIPPING Products can be delivered throughout Australia and International. To accurately calculate your shipping costs please add all items to your cart and then select ship to from the drop down menu and then press the recalculate button, this will give you the final shipping price prior to actual purchase of the items. Please be aware that any customs duties or import duties etc are payable by the person receiving the goods.
OUT OF STOCK We may occasionally be out of stock of the product you ordered. If this happens we'll contact you without delay. Please ensure that you include your email address and daytime phone number. If we're unable to fulfil the order, we can discuss an alternate product or directly refund your account.
DELIVERY Normal delivery for products within Australia is 2 - 7 days. Furniture, desks and chairs can be 4 - 10 weeks if they are not in stock.
OVERSEAS ORDERS Please be aware that any customs duties or import duties etc are payable by the person receiving the goods.